Motion Automation Intelligence- Customer Service Representative Ii

GPC Tools & Equipment Sydney

Rochester, NY, United States
Base: $21.17 - $26.46 / hour; bonus/equity: not sp...
Customer order placement
Negotiating sale price
Customer relationship building
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role may provide guidance to less experienced Customer Service Representatives or support specific customer(s).
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Salary

Base: $21.17 - $26.46 / hour; Bonus/Equity: Not specified; Benefits: Healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale price
  • customer relationship building
  • inventory level maintenance
  • product sourcing
  • cost effective shipping determination

Nice-to-have

  • guidance to less experienced representatives
  • handling challenging inquiries
  • driving process improvements

Key Requirements

  • High school diploma or GED
  • 3-5 years related experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter