Software Support Engineer

Dematic Corp

Banbury, United Kingdom
2nd level software support
On-call duties international environment
Solution-orientated approach
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach

Job Summary

  • As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach.
  • You will work as part of a dedicated team in the UK to share on-call responsibilities and collaborate with our global software teams to provide software support and development.
  • Dematic is a global leader in intelligent intralogistics and material handling solutions.

Matching Summary

As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-orientated approach.

Skills & Requirements

Must-have

  • 2nd level software support
  • on-call duties international environment
  • solution-orientated approach
  • software affinity
  • logistics IT environment

Nice-to-have

  • customer orientation
  • analytical approach
  • automation environment knowledge
  • warehouse management systems knowledge

Key Requirements

  • Experience with 24/7 on-call 2nd-level support
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter