Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, Arkansas, United States
Commensurate with education + experience; not spec...
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Workday crm configuration
Student lifecycle communication
Data-informed communication strategy
** The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to manage Customer Relationship Management (CRM) duties, primarily focusing on the Workday platform. The ideal candidate should have a strong background in CRM administration within higher education, along with excellent communication skills to support diverse user needs. **

Job Summary

  • The CRM Specialist serves as the University’s lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday.
  • This position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.
  • As UAPB implements Workday as a new enterprise platform, the CRM Specialist will help build a campus-wide culture of data-informed communication.

Matching Summary

Match Score: 75

** The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to manage Customer Relationship Management (CRM) duties, primarily focusing on the Workday platform. The ideal candidate should have a strong background in CRM administration within higher education, along with excellent communication skills to support diverse user needs. **

Salary

Commensurate with education and experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday CRM configuration
  • Student lifecycle communication
  • Data-informed communication strategy
  • Collaboration across university units

Nice-to-have

  • Campus-wide data culture
  • Modernize student engagement
  • Improve service delivery

Key Requirements

  • Bachelor's degree in a related field
  • 3+ years of relevant experience
  • Experience building audience segmentation
  • Working knowledge of data governance
  • Ability to collaborate across units

Work Rights

Not specified

Tailored Resume

Cover Letter