Senior Engineer, Software Support

ASM International

Phoenix, Arizona, US
On-site
Troubleshoot embedded software issues
Read code and diagnose root causes
Manage escalation calls with field engineers
The role involves investigating and resolving software issues for advanced semiconductor processing equipment hardware including robotics and gas valves

Job Summary

  • The role involves investigating and resolving software issues for advanced semiconductor processing equipment hardware including robotics and gas valves.
  • Candidates will collaborate with QA teams to replicate bugs and ensure they are added to regression tests before sending fixes to developers.
  • The position requires the ability to travel domestically and internationally to customer sites for installations, training, and troubleshooting.

Matching Summary

The role involves investigating and resolving software issues for advanced semiconductor processing equipment hardware including robotics and gas valves.

Skills & Requirements

Must-have

  • Troubleshoot embedded software issues
  • Read code and diagnose root causes
  • Manage escalation calls with field engineers
  • Create bug reports for developers
  • Travel 10-25% domestic and international

Nice-to-have

  • Experience with semiconductor equipment
  • Knowledge of C/C++, C#, Python
  • Familiarity with Gitlab/Github
  • Experience with real-time software
  • Background in machine control software

Key Requirements

  • BS degree with 8 years experience or MS with 4 years
  • Computer Science or Computer Engineering background
  • Software development or test (QA) experience
  • Ability to read code and diagnose issues

Work Rights

Not specified

Tailored Resume

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