Job 19001

Amplifon

Roma, Italy
Full-time, monday to friday (9:00-13:00 / 15:00-19:00)
Previous customer assistance experience
Crm system usage proficiency
Front office sales support skills
Amplifon is seeking a Customer Relations Manager for their Roma Tor Bella Monaca branch, responsible for enhancing customer satisfaction and managing customer interactions. The ideal candidate should have experience in customer service roles and strong communication skills, contributing to the store's objectives and generating new business opportunities

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing client appointments, maintaining CRM databases, and collaborating with audioprothesists to meet business goals.
  • Amplifon offers a professional environment focused on continuous innovation and high-level training opportunities.

Matching Summary

Match Score: 85

Amplifon is seeking a Customer Relations Manager for their Roma Tor Bella Monaca branch, responsible for enhancing customer satisfaction and managing customer interactions. The ideal candidate should have experience in customer service roles and strong communication skills, contributing to the store's objectives and generating new business opportunities.

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage proficiency
  • Front office sales support skills
  • Database management capabilities
  • Strong communication and empathy

Nice-to-have

  • Proactive mindset and initiative
  • Team collaboration spirit
  • Multitasking and prioritization skills
  • Organizational planning abilities
  • Fiscal and administrative procedure knowledge

Key Requirements

  • Experience in customer service or sales roles
  • Proficiency with computer software packages
  • Prior experience with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter