Customer Specialist

Publix Serving (Civica)

Chennai, Tamil Nadu, India
**
Customer service inquiries
Provide solutions
Client needs
** The Customer Specialist position at Publix Serving (Civica) in Chennai is an entry-level role focused on assisting customers with inquiries and providing solutions to service-related issues. The ideal candidate should possess experience in customer service, effective communication skills, and proficiency in Microsoft Office. **

Job Summary

  • The Customer Specialist 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function.
  • Respond to inbound client inquiries and assist with specific service related requests and concerns, providing solutions to client issues through the usage of all available resources under limited supervision.
  • Consistently achieve individual and team performance targets while appropriately assessing risk when business decisions are made.

Matching Summary

Match Score: 75

** The Customer Specialist position at Publix Serving (Civica) in Chennai is an entry-level role focused on assisting customers with inquiries and providing solutions to service-related issues. The ideal candidate should possess experience in customer service, effective communication skills, and proficiency in Microsoft Office. **

Skills & Requirements

Must-have

  • customer service inquiries
  • provide solutions
  • client needs
  • Microsoft Office proficiency
  • effective communication skills

Nice-to-have

  • sales experience
  • relationship management skills
  • creative problem solving

Key Requirements

  • 1-3 years experience
  • High School diploma or equivalent
  • utilizing a 10-key touchpad

Work Rights

Not specified

Tailored Resume

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