Customer Service Represntative

Old Town Animal Hospital

Answering multi-line phone systems
Scheduling appointments accurately
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy and attention to detail.
  • AmeriVet offers tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, student loan assistance, comprehensive insurance, and generous paid time off.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments accurately
  • Client and patient communication
  • Managing high volume calls
  • Documenting client communications

Nice-to-have

  • Willingness to learn and grow
  • Strong work ethic
  • Ability to remain calm
  • People-focused approach

Key Requirements

  • Minimum of one (1) year veterinary experience
  • Excellent phone etiquette
  • Interpersonal skills
  • Strong attention to detail
  • Organizational ability
  • Proficiency in Microsoft office
  • Basic computer applications
  • Ability to stand for 8-9 hours
  • Ability to lift up to 50 pounds
  • Reliable transportation required

Work Rights

Not specified

Tailored Resume

Cover Letter