Bicycle Customer Service Representative

971

Competitive wages; not specified; medical, dental,...
Not specified
Clear communication skills
Effective listening abilities
Basic to advanced ms office expertise
Fox Factory is seeking a Bicycle Customer Service Representative to assist customers and dealers with orders and product inquiries in a fun and supportive environment. The ideal candidate should have strong communication skills and a basic understanding of the bicycle industry, while enjoying competitive wages and benefits

Job Summary

  • This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone and email.
  • The position requires using expert product knowledge to offer advice, troubleshoot issues, and manage orders for a global dealer network.
  • Employees enjoy competitive wages, great benefits including medical and dental, and a fun team environment focused on bringing premium products to customers.

Matching Summary

Match Score: 75

Fox Factory is seeking a Bicycle Customer Service Representative to assist customers and dealers with orders and product inquiries in a fun and supportive environment. The ideal candidate should have strong communication skills and a basic understanding of the bicycle industry, while enjoying competitive wages and benefits.

Salary

Competitive wages; Not specified; Medical, Dental, Vision, 401k with matching

Skills & Requirements

Must-have

  • Clear communication skills
  • Effective listening abilities
  • Basic to advanced MS Office expertise
  • Ability to multi-task effectively
  • Attention to detail required

Nice-to-have

  • Understanding of Bicycle industry
  • Empathy and positive language
  • Self-control and patience
  • Fun team environment
  • Event and race participation

Key Requirements

  • HS Diploma or GED
  • Bicycle industry understanding (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter