Not specified (assumed on-site based on role requirements).
2 years front desk experience
Proficient in written and spoken english
Cash and credit card transaction handling
The Front Office Supervisor position at Holiday Inn Express & Suites Singapore Novena focuses on delivering exceptional guest experiences through effective front desk operations and staff supervision. Candidates should possess relevant experience in guest services and demonstrate strong communication skills, flexibility, and a positive attitude
Job Summary
The Front Office Supervisor will deliver efficient check-in and check-out procedures while creating a warm atmosphere for guests.
You are responsible for supervising Guest Service Agents, managing group arrivals, and ensuring room allocations meet guest preferences.
The role requires driving departmental targets for Guest Love and Loyalty Recognition while maintaining safety and security standards.
Matching Summary
Match Score: 85
The Front Office Supervisor position at Holiday Inn Express & Suites Singapore Novena focuses on delivering exceptional guest experiences through effective front desk operations and staff supervision. Candidates should possess relevant experience in guest services and demonstrate strong communication skills, flexibility, and a positive attitude.
Skills & Requirements
Must-have
2 years front desk experience
Proficient in written and spoken English
Cash and credit card transaction handling
Guest booking and up-selling management
Shift briefing and team supervision
Nice-to-have
Positive and keen to learn attitude
Tech-savvy with computer skills
Local knowledge of Singapore attractions
Proactive problem-solving skills
Ability to work flexible shifts
Key Requirements
Tertiary or diploma qualification
2 years' experience in front desk or guest service