Client Service Representative

Mars Inc

Mill Creek, WA, US
$17.70 - $22.62 hourly; not specified; not specifi...
On-site
Client and pet flow management
Maximize veterinary team productivity
Professional client communication
Mars Inc is seeking a Client Service Representative for their Mill Creek, WA location, focusing on delivering exceptional service to clients and pets within a veterinary setting. The role is responsible for managing client flow, promoting hospital services, and ensuring a welcoming environment

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about pet health needs and hospital services, managing finances, and conducting administrative functions.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and mental health resources.

Matching Summary

Match Score: 85

Mars Inc is seeking a Client Service Representative for their Mill Creek, WA location, focusing on delivering exceptional service to clients and pets within a veterinary setting. The role is responsible for managing client flow, promoting hospital services, and ensuring a welcoming environment.

Salary

$17.70 - $22.62 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Client and pet flow management
  • Maximize veterinary team productivity
  • Professional client communication
  • Efficient and welcoming service
  • Educate clients on pet health
  • Handle financial transactions
  • Computer and specialized software proficiency

Nice-to-have

  • Live and exemplify company principles
  • Promote hospital services
  • Support wellness plan clients
  • Positive and resilient attitude
  • Comfortable around pets

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter