Associate Customer Experience Technical Services Systems Integration Specialist

NTT DATA

Bachelor's degree in it or computing
Entry level technical implementation experience
Knowledge of cx infrastructure systems
This entry-level role focuses on learning to own portions of installations, break/fix incidents, and problem management within the project lifecycle

Job Summary

  • This entry-level role focuses on learning to own portions of installations, break/fix incidents, and problem management within the project lifecycle.
  • The position requires working jointly with the Implementation Engineering team to meet client requirements while attending to less complex configurations and events.
  • NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and technical excellence.

Matching Summary

This entry-level role focuses on learning to own portions of installations, break/fix incidents, and problem management within the project lifecycle.

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Computing
  • Entry level technical implementation experience
  • Knowledge of CX infrastructure systems
  • Problem analysis and solution formulation skills
  • Ability to work on-site

Nice-to-have

  • Proactive management style
  • Adaptability to change
  • Innovative thinking capabilities
  • Excellent verbal and written communication
  • Stakeholder engagement skills

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Relevant technology certifications (NICE, Avaya, Verint, Genesys)
  • Entry level experience in technical implementation engineering

Work Rights

Not specified

Tailored Resume

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