Administrator, Service Point Management Department
Mitsubishi UFJ Financial Group (MUFG)
Jakarta, Indonesia
Document handling and verification
Proactive customer support
Administrative support
Receive, review, and verify customer-submitted documents with high accuracy, ensuring timely processing in accordance with the Standard Operation Manual
Job Summary
Receive, review, and verify customer-submitted documents with high accuracy, ensuring timely processing in accordance with the Standard Operation Manual.
Strengthen customer trust by providing proactive, solution-oriented assistance to address customer inquiries and concerns.
Analyze and provide recommendations to enhance operational processes, ensuring effectiveness, efficiency, and continuous improvement.
Matching Summary
Receive, review, and verify customer-submitted documents with high accuracy, ensuring timely processing in accordance with the Standard Operation Manual.
Skills & Requirements
Must-have
Document handling and verification
Proactive customer support
Administrative support
Microsoft Office 365 proficiency
Google Workspace proficiency
English language proficiency
Nice-to-have
Eagerness to learn and grow
Adaptability
Basic Tableau familiarity
Basic Japanese language knowledge
Key Requirements
Bachelor's degree (S1) in any discipline
Marketing, Business, or Communication degrees preferred