Customer Care Representative With Spanish

Boston Scientific Foundation Inc

Warsaw, Poland
Base: $73,535.85 - $145,974.15; bonus/equity: annu...
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Fluent english and spanish language skills
Order booking and billing in sap
Crm tool usage (salesforce)
** Boston Scientific is seeking a Customer Care Representative fluent in Spanish for a defined-term contract in Warsaw, Poland. The role focuses on supporting order management, complaint handling, and customer satisfaction, requiring strong analytical skills and experience in customer service. **

Job Summary

  • This role supports EMEA Customer Care teams to achieve sales growth and increase customer satisfaction through effective order and returns management.
  • Employees will utilize SAP for transactions like order booking and billing, while managing logistics and resolving service complaints via Salesforce.
  • The company offers a comprehensive benefits package including private healthcare, multi-sport cards, and access to educational development platforms.

Matching Summary

Match Score: 75

** Boston Scientific is seeking a Customer Care Representative fluent in Spanish for a defined-term contract in Warsaw, Poland. The role focuses on supporting order management, complaint handling, and customer satisfaction, requiring strong analytical skills and experience in customer service. **

Salary

Base: $73,535.85 - $145,974.15; Bonus/Equity: Annual bonus target applicable; Benefits: Private healthcare, MultiSport card, Life insurance

Skills & Requirements

Must-have

  • Fluent English and Spanish language skills
  • Order booking and billing in SAP
  • CRM tool usage (Salesforce)
  • Logistics and delivery monitoring
  • Returns management and device upgrades

Nice-to-have

  • Fluent Polish language skills
  • Experience in medical industry customer service
  • Analytical skills with Excel
  • Flexible and open-minded attitude
  • Ability to work under pressure

Key Requirements

  • Fluent English and Spanish proficiency required
  • Fixed-term contract until end of December 2027
  • Standard computer skills and IT literacy

Work Rights

Not specified

Tailored Resume

Cover Letter