Success Architect - Service Cloud

Salesforce

Not specified; not specified; not specified
5+ years salesforce delivery experience
2+ years service cloud solution architecture
Expertise in service cloud features and design
Success Architects support Salesforce's most strategic customers by driving technical excellence across design, security, performance, and governance

Job Summary

  • Success Architects support Salesforce's most strategic customers by driving technical excellence across design, security, performance, and governance.
  • The role requires serving as a trusted Service Cloud Subject Matter Expert who provides proactive guidance on architecture and technology strategy.
  • Candidates must possess strong communication skills to simplify complex technical concepts for diverse audiences ranging from technical teams to executive leadership.

Matching Summary

Success Architects support Salesforce's most strategic customers by driving technical excellence across design, security, performance, and governance.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years Salesforce delivery experience
  • 2+ years Service Cloud solution architecture
  • Expertise in Service Cloud features and design
  • Strong knowledge of integration patterns and APIs
  • Hands-on experience with APEX and LWC development

Nice-to-have

  • Passion for continuous learning and AI trends
  • Ability to influence product improvements
  • Experience with Large Data Volume considerations
  • Strategic partnership and stakeholder alignment skills

Key Requirements

  • Salesforce Admin Certification
  • Salesforce Advanced Admin Certification
  • Service Cloud Consultant Certification
  • Platform App Builder Certification
  • Platform Developer 1 Certification
  • 5+ years Salesforce delivery experience

Work Rights

Not specified

Tailored Resume

Cover Letter