Patient Business Representative

Mass General Brigham

Boston, Massachusetts, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Bilingual english/spanish required
Verify insurance coverage and eligibility
Screen patients for masshealth programs
The Patient Business Representative serves as a financial counselor responsible for evaluating financial history to determine eligibility for government and pharmacy assistance programs

Job Summary

  • The Patient Business Representative serves as a financial counselor responsible for evaluating financial history to determine eligibility for government and pharmacy assistance programs.
  • This role acts as the primary contact for patients regarding billing issues and assists in applying for various health coverage options through the Health Connector.
  • The position requires adherence to healthcare billing regulations and ethical standards while managing sensitive patient financial information at Brookside Community Health Center.

Matching Summary

The Patient Business Representative serves as a financial counselor responsible for evaluating financial history to determine eligibility for government and pharmacy assistance programs.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Bilingual English/Spanish required
  • Verify insurance coverage and eligibility
  • Screen patients for MassHealth programs

Nice-to-have

  • Empathetic communication with families
  • Problem-solving for billing inquiries
  • Experience with health safety net programs

Key Requirements

  • High School Diploma/GED required
  • Bachelor's Degree preferred in Health Administration
  • 1-2 years registration or hospital billing experience
  • Must be bilingual in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter