Customer Banking Specialist - Mount Lawley (15 Hours/week)

Bonneville Bank

Mount Lawley, Western Australia, Australia
On-site (part-time, 15 hours/week: wednesday – friday, 10am – 3pm)
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
Bonneville Bank is seeking a part-time Customer Banking Specialist for their Mount Lawley branch to provide exceptional service to customers. The role involves engaging with customers, understanding their needs, and facilitating access to banking services

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our Mount Lawley branch on a part time basis!

Matching Summary

Match Score: 85

Bonneville Bank is seeking a part-time Customer Banking Specialist for their Mount Lawley branch to provide exceptional service to customers. The role involves engaging with customers, understanding their needs, and facilitating access to banking services.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Assist with in-branch technology
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures

Nice-to-have

  • Proactively call customers
  • Participate in community events
  • Act with integrity
  • Passion for service excellence
  • Work independently and collaboratively
  • See the big picture for customers

Key Requirements

  • Availability for Wednesday – Friday 10am – 3pm roster
  • Ability to ask the right questions and find the right solutions
  • Genuine passion for the customer

Work Rights

Not specified

Tailored Resume

Cover Letter