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Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations for live events. The ideal candidate will have a strong customer focus, technical skills, and the ability to work in a dynamic, fast-paced environment.
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Job Summary
The Field IT Support candidate will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person.
Outside of the day-to-day norm The Field IT Support team will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Matching Summary
Match Score: 75
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Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations for live events. The ideal candidate will have a strong customer focus, technical skills, and the ability to work in a dynamic, fast-paced environment.
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Skills & Requirements
Must-have
Ticketmaster proprietary software and hardware
Network devices installation and support
Hardware and software upgrades
Remote and on-site issue diagnosis
Asset tracking and management
Client coordination and liaison
Nice-to-have
Customer-centric approach
Dynamic in fast-changing environment
Passion for live entertainment
Teamwork and collaboration
Key Requirements
Six to twelve months of technology industry experience
Knowledge of Microsoft, Apple, and mobile device applications