Field It Support

Ticketmaster

Dublin, Ireland
**
Ticketmaster proprietary software and hardware
Network devices installation and support
Hardware and software upgrades
** Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations for live events. The ideal candidate will have a strong customer focus, technical skills, and the ability to work in a dynamic, fast-paced environment. **

Job Summary

  • The Field IT Support candidate will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person.
  • Outside of the day-to-day norm The Field IT Support team will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
  • We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Matching Summary

Match Score: 75

** Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations for live events. The ideal candidate will have a strong customer focus, technical skills, and the ability to work in a dynamic, fast-paced environment. **

Skills & Requirements

Must-have

  • Ticketmaster proprietary software and hardware
  • Network devices installation and support
  • Hardware and software upgrades
  • Remote and on-site issue diagnosis
  • Asset tracking and management
  • Client coordination and liaison

Nice-to-have

  • Customer-centric approach
  • Dynamic in fast-changing environment
  • Passion for live entertainment
  • Teamwork and collaboration

Key Requirements

  • Six to twelve months of technology industry experience
  • Knowledge of Microsoft, Apple, and mobile device applications
  • Basic networking technologies experience
  • Valid clean driving licence

Work Rights

Not specified

Tailored Resume

Cover Letter