Analista De Servicio Técnico Y Postventa – Panamá

Bosch Rexroth Pty. Ltd.

Panama City, Panama
Not specified; not specified; benefits: life insur...
On-site
Engineering degree in mechanical or electromechanical fields
Experience in post-sales service or technical support
Knowledge of warranty management and inventory control
Bosch Rexroth is seeking a Technical Service and After-Sales Analyst in Panama City, Panama. The role involves managing post-sale service processes, supporting customers, and ensuring excellent service delivery through technical, logistical, and administrative support

Job Summary

  • The role involves managing post-sales technical processes including back-office operations, warranty audits, and spare parts logistics.
  • Candidates will be responsible for developing and certifying the network of authorized service centers while ensuring standardized communication.
  • The company offers a comprehensive benefits package including life insurance, medical coverage, and strategic regional exposure across Latin America.

Matching Summary

Match Score: 85

Bosch Rexroth is seeking a Technical Service and After-Sales Analyst in Panama City, Panama. The role involves managing post-sale service processes, supporting customers, and ensuring excellent service delivery through technical, logistical, and administrative support.

Salary

Not specified; Not specified; Benefits: Life insurance, Medical insurance, Food voucher, Internet and energy allowance

Skills & Requirements

Must-have

  • Engineering degree in Mechanical or Electromechanical fields
  • Experience in post-sales service or technical support
  • Knowledge of warranty management and inventory control
  • Ability to train distributors and internal teams
  • Willingness to travel within Central America and Caribbean

Nice-to-have

  • Conversational English B2 level proficiency
  • Portuguese language skills as a plus
  • Experience managing authorized service center networks
  • Background in industrial engineering or related technology

Key Requirements

  • Professional Engineer degree (Mechanical, Electromechanical, Industrial) or Technologist
  • Valid Panamanian passport required
  • Residency in Panama required
  • Minimum experience in customer service or technical support
  • Travel availability to Central America and Caribbean islands

Work Rights

Must have valid Panamanian passport and reside in Panama

Tailored Resume

Cover Letter