Senior Technical Account Manager

Autodesk

Multiple Locations
Base: $76,000 - $136,730; bonus/equity: annual cas...
Autodesk civil infrastructure design stack
Autodesk collaboration platform
Troubleshooting in enterprise environment
The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth, and customer delight

Job Summary

  • The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth, and customer delight.
  • Responsibilities include establishing and maintaining working relationships with customers as a technical advisor, priority handling of critical issues, and providing technical assistance and recommendations based on data analytics.
  • Autodesk offers a competitive compensation package including base salary, potential annual cash bonuses, stock grants, and a comprehensive benefits package.

Matching Summary

The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth, and customer delight.

Salary

Base: $76,000 - $136,730; Bonus/Equity: annual cash bonuses, stock grants; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Autodesk civil infrastructure design stack
  • Autodesk collaboration platform
  • Troubleshooting in enterprise environment
  • Workflows and data exchange
  • Delivering on presentations
  • Customer technical success experience

Nice-to-have

  • Strong communicator and relationship builder
  • Present technical information to audience
  • Proactive customer engagement
  • Professional development and high performance

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years' experience
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter