Senior Sales Operations Analyst

Wolters Kluwer N.V

Lucca, Italy
Not specified; not specified; annual performance +...
**
Administer responsive and salesforce platforms
Provide user support and troubleshooting
Deliver training and enablement sessions
** Wolters Kluwer N.V. is seeking a detail-oriented Senior Sales Operations Analyst to support and optimize their sales technology ecosystem, including platforms like Salesforce and Highspot. The role involves user support, training, and cross-functional collaboration, with the option to work from either Lucca or Milan in a hybrid setup. **

Job Summary

  • This role serves as the primary administrator and frontline support for the sales technology ecosystem including Responsive, Salesforce, and Highspot.
  • The position involves managing user access, troubleshooting issues, and delivering targeted training to ensure global sales team proficiency.
  • Candidates benefit from flexible working hours, a hybrid work policy, and access to extensive e-learning platforms like Pluralsight and Udemy.

Matching Summary

Match Score: 75

** Wolters Kluwer N.V. is seeking a detail-oriented Senior Sales Operations Analyst to support and optimize their sales technology ecosystem, including platforms like Salesforce and Highspot. The role involves user support, training, and cross-functional collaboration, with the option to work from either Lucca or Milan in a hybrid setup. **

Salary

Not specified; Not specified; Annual performance and salary reviews mentioned

Skills & Requirements

Must-have

  • Administer Responsive and Salesforce platforms
  • Provide user support and troubleshooting
  • Deliver training and enablement sessions
  • Manage user provisioning and permissions
  • Fluency in English required

Nice-to-have

  • Experience with Highspot Clari LinkedIn Sales Navigator
  • Strong problem-solving skills
  • Ability to create clear training materials
  • Comfortable in fast-paced global environment
  • Familiarity with SaaS enterprise environments

Key Requirements

  • Experience administering sales/revenue platforms
  • Bachelor's degree or equivalent experience preferred
  • Fluency in English language

Work Rights

Not specified

Tailored Resume

Cover Letter