クライアントサービス担当者

Interactive Brokers

Tokyo, Japan
Competitive salary; annual performance-linked bonu...
On-site
Native japanese language proficiency
Business level english communication
Understanding of financial markets
The role serves as the primary contact point for retail and professional clients including hedge funds and financial advisors

Job Summary

  • The role serves as the primary contact point for retail and professional clients including hedge funds and financial advisors.
  • Responsibilities include managing daily client inquiries, concerns, and complaints via phone, email, and online chat while ensuring policy compliance.
  • The company offers competitive compensation, annual performance bonuses, stock grants, and a hybrid work model in a modern Tokyo office.

Matching Summary

The role serves as the primary contact point for retail and professional clients including hedge funds and financial advisors.

Salary

Competitive salary; Annual performance-linked bonus and stock grant; Social insurance/benefits included

Skills & Requirements

Must-have

  • Native Japanese language proficiency
  • Business level English communication
  • Understanding of financial markets
  • Experience with multiple asset classes
  • Problem-solving and troubleshooting skills

Nice-to-have

  • Ability to escalate complex issues
  • Focus on long-term client relationships
  • Hybrid work arrangement availability

Key Requirements

  • Bachelor's degree required
  • Japanese native speaker
  • Business level English fluency
  • Practical experience in stocks and derivatives
  • Strong analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter