IT Support Specialist

MIKRON SINGAPORE PTE. LTD.

Singapore
Annual wage supplement (aws) + variable bonus; fle...
Not specified (possibly hybrid based on typical it roles).
Level 1 & 2 it support experience
Windows server and vmware infrastructure
Hardware and network troubleshooting
MIKRON SINGAPORE PTE. LTD. is seeking an IT Support Specialist to provide Level 1 and 2 support for hardware, software, and network issues. The role involves troubleshooting, managing service tickets, and supporting onboarding/offboarding processes, with an emphasis on collaboration across their Singapore and Shanghai offices

Job Summary

  • This role serves as the primary IT contact for both Singapore and Shanghai offices, ensuring smooth daily operations.
  • The specialist will manage Level 1 and 2 support tasks including hardware troubleshooting, software configuration, and video conferencing maintenance.
  • Candidates are offered global training opportunities, annual wage supplements, variable bonuses, and flexible working hours.

Matching Summary

Match Score: 85

MIKRON SINGAPORE PTE. LTD. is seeking an IT Support Specialist to provide Level 1 and 2 support for hardware, software, and network issues. The role involves troubleshooting, managing service tickets, and supporting onboarding/offboarding processes, with an emphasis on collaboration across their Singapore and Shanghai offices.

Salary

Annual Wage Supplement (AWS) and Variable bonus; Flexible working hours; Insurance, medical and dental Benefits

Skills & Requirements

Must-have

  • Level 1 & 2 IT support experience
  • Windows Server and VMware infrastructure
  • Hardware and network troubleshooting
  • Video conferencing system support
  • IT onboarding and offboarding management

Nice-to-have

  • Bilingual in English and Mandarin
  • Vendor coordination skills
  • Positive attitude and patience
  • Ability to work independently
  • Project participation experience

Key Requirements

  • Diploma or Degree in Information Technology
  • 2–3 years of hands-on IT support experience
  • Bilingual proficiency in English and Mandarin

Work Rights

Not specified

Tailored Resume

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