Guest Service Ambassador

Adagio Aparthotels / Accor

Stratford, United Kingdom
On-site
Personalized guest approach
Anticipate guest needs
Knowledge of hotel facilities
The role involves welcoming all guests with care and attention using a personalized approach

Job Summary

  • The role involves welcoming all guests with care and attention using a personalized approach.
  • Employees must be proactive in anticipating guest needs and finding suitable solutions to any issues.
  • The position requires actively promoting the company's loyalty program and local events while ensuring payment procedures are followed.

Matching Summary

The role involves welcoming all guests with care and attention using a personalized approach.

Skills & Requirements

Must-have

  • Personalized guest approach
  • Anticipate guest needs
  • Knowledge of hotel facilities
  • Payment procedure compliance
  • Problem solving skills

Nice-to-have

  • Diversity and inclusion mindset
  • Proactive service attitude
  • Team collaboration
  • Growth mindset
  • Local area knowledge

Key Requirements

  • Experience in hospitality or customer service
  • Ability to work flexible shifts
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter