Customer Care Representative

skechers.dk

Not specified; not specified; competitive salary +...
Onsite
Excellent customer facing communication skills
Ability to close complaints positively
Proficient in ms office
As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service

Job Summary

  • As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service.
  • Skechers offers a competitive salary and benefits package, opportunities for career growth and development, a fun and dynamic work environment, product discount, and free onsite parking.
  • Skechers recognises the importance and power of diversity within our business and promotes equality of opportunity for all employees and job applicants.

Matching Summary

As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service.

Salary

Not specified; Not specified; Competitive salary and benefits package

Skills & Requirements

Must-have

  • Excellent customer facing communication skills
  • Ability to close complaints positively
  • Proficient in MS Office
  • Support e-commerce order processing
  • Assist with faulty claims and refunds

Nice-to-have

  • Creative with ability to think ahead
  • Self motivated and work on own initiative
  • Friendly and approachable
  • Positive outlook
  • Excellent writing skills

Key Requirements

  • Ability to interpret documents and policies
  • Experience in customer service complaint resolution
  • Proficient communication at all levels

Work Rights

Not specified

Tailored Resume

Cover Letter