Specialist, Loyalty Communications

Comcast

Philadelphia, PA, United States
On-site
Customer-centric messaging
Digital channel execution
Brand voice and messaging consistency
Supports the planning, execution, and optimization of customer-facing communications to drive awareness, engagement, and value perception for Xfinity loyalty initiatives

Job Summary

  • Supports the planning, execution, and optimization of customer-facing communications to drive awareness, engagement, and value perception for Xfinity loyalty initiatives.
  • Assists with the day-to-day execution of Membership and Engagement communications, translating cross-functional inputs into clear, customer-centric messaging across multiple digital channels.
  • This role offers hands-on exposure to customer engagement and loyalty communications at scale, with opportunities to learn how data, messaging, and execution improve customer experience.

Matching Summary

Supports the planning, execution, and optimization of customer-facing communications to drive awareness, engagement, and value perception for Xfinity loyalty initiatives.

Skills & Requirements

Must-have

  • Customer-centric messaging
  • Digital channel execution
  • Brand voice and messaging consistency
  • Attention to detail
  • Customer perspective evaluation

Nice-to-have

  • Learning-oriented mindset
  • Proactive feedback seeking
  • Customer loyalty program experience

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant work experience
  • Marketing or Communications background

Work Rights

Not specified

Tailored Resume

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