Customer Service Representative - Broadway

CommBank

Broadway, New South Wales, Australia
Part time (25 hours per week, monday to friday 11:00am - 4:00pm)
Responding to customer transactional needs
Processing deposits and withdrawals
Assisting with cash/atm procedures
CommBank is seeking a part-time Customer Service Representative for their Broadway branch to enhance the customer experience for over 10 million customers. The role involves processing transactions, conducting financial health checks, and educating customers about banking technology

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Broadway Shopping Centre Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative for their Broadway branch to enhance the customer experience for over 10 million customers. The role involves processing transactions, conducting financial health checks, and educating customers about banking technology.

Skills & Requirements

Must-have

  • Responding to customer transactional needs
  • Processing deposits and withdrawals
  • Assisting with cash/ATM procedures
  • Adhering to bank processes and procedures
  • Excellent communication skills
  • Collaborative team culture

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Ability to ask the right questions
  • Willingness to contribute
  • Seeing the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Must be available for predetermined roster
  • Requires completion of online assessment

Work Rights

Not specified

Tailored Resume

Cover Letter