Collection Specialist

ZOLL

Chelmsford, MA, United States
Base: $28.00 to $34.00; bonus/equity: not specifie...
**
Collect payment from customers
Resolve issues contributing to delayed payments
Develop payment plans
** ZOLL is seeking a Collection Specialist to join their Acute Care Technology division in Chelmsford, MA. The ideal candidate will have strong customer service skills and a background in finance/account management to maintain high collection rates and ensure customer satisfaction. **

Job Summary

  • This position will play a key role in ZOLL by providing an excellent customer experience and maintaining a high collection percentage (CEI) of their assigned customers.
  • The individual will be expected to review credit hold reports and release orders to ship supporting sales.
  • Measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket.

Matching Summary

Match Score: 75

** ZOLL is seeking a Collection Specialist to join their Acute Care Technology division in Chelmsford, MA. The ideal candidate will have strong customer service skills and a background in finance/account management to maintain high collection rates and ensure customer satisfaction. **

Salary

Base: $28.00 to $34.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits plans available

Skills & Requirements

Must-have

  • collect payment from customers
  • resolve issues contributing to delayed payments
  • develop payment plans
  • communicate risk concerns
  • professional communication with customers
  • maintain CEI, DSO and past due results

Nice-to-have

  • improving patient outcomes
  • innovative lifesaving products
  • world-class customer service
  • entrepreneurial spirit

Key Requirements

  • Associate's Degree or Equivalent experience
  • 2-3 years' experience in Finance/Account
  • Proven track record of business to business collections

Work Rights

Not specified

Tailored Resume

Cover Letter