Base: $28.00 to $34.00; bonus/equity: not specifie...
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Collect payment from customers
Resolve issues contributing to delayed payments
Develop payment plans
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ZOLL is seeking a Collection Specialist to join their Acute Care Technology division in Chelmsford, MA. The ideal candidate will have strong customer service skills and a background in finance/account management to maintain high collection rates and ensure customer satisfaction.
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Job Summary
This position will play a key role in ZOLL by providing an excellent customer experience and maintaining a high collection percentage (CEI) of their assigned customers.
The individual will be expected to review credit hold reports and release orders to ship supporting sales.
Measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket.
Matching Summary
Match Score: 75
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ZOLL is seeking a Collection Specialist to join their Acute Care Technology division in Chelmsford, MA. The ideal candidate will have strong customer service skills and a background in finance/account management to maintain high collection rates and ensure customer satisfaction.
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Salary
Base: $28.00 to $34.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits plans available
Skills & Requirements
Must-have
collect payment from customers
resolve issues contributing to delayed payments
develop payment plans
communicate risk concerns
professional communication with customers
maintain CEI, DSO and past due results
Nice-to-have
improving patient outcomes
innovative lifesaving products
world-class customer service
entrepreneurial spirit
Key Requirements
Associate's Degree or Equivalent experience
2-3 years' experience in Finance/Account
Proven track record of business to business collections