Performs customer service field activities on transmission and distribution systems and facilities, responding to customer requests, investigating issues, and ensuring customer satisfaction
Job Summary
Performs customer service field activities on transmission and distribution systems and facilities, responding to customer requests, investigating issues, and ensuring customer satisfaction.
Responsibilities include reading meters, repairing leaks, disconnecting service, replacing/repairing meters and regulators, and performing natural gas line location tasks.
The company offers a collaborative environment, 401k plan with matching, share purchase/match plan, leadership development, and paid volunteer days off.
Matching Summary
Performs customer service field activities on transmission and distribution systems and facilities, responding to customer requests, investigating issues, and ensuring customer satisfaction.
Skills & Requirements
Must-have
customer service field activities
leak and carbon monoxide investigations
meter reading and replacement
natural gas line location tasks
emergency response
safe operation of vehicles and equipment
Nice-to-have
customer satisfaction focus
teamwork and collaboration
continuous learning
integrity and inclusivity
Key Requirements
High school diploma or equivalent
Valid driver's license
Obtain and maintain minimum Operator Qualifications (OQs)
Ability to lift up to 60 pounds
Acute sense of sight, hearing, and strong sense of smell