Customer Onboarding Specialist

marqvision.de

Seoul, South Korea
Not specified; stock options provided at hire; mea...
On-site
3+ years customer onboarding experience
Bilingual proficiency in korean and english
Saas or tech environment background
MarqVision provides an AI-powered managed service platform for brand control and intelligence to protect revenue and preserve brand equity

Job Summary

  • MarqVision provides an AI-powered managed service platform for brand control and intelligence to protect revenue and preserve brand equity.
  • The Customer Onboarding Specialist assesses new customer needs, configures tools to match enforcement goals, and ensures a seamless transition to the operations team.
  • Employees enjoy flexible working hours, remote work options twice a week, stock options upon hiring, and support for health and language education.

Matching Summary

MarqVision provides an AI-powered managed service platform for brand control and intelligence to protect revenue and preserve brand equity.

Salary

Not specified; Stock options provided at hire; Meal allowances for lunch/overtime and taxi reimbursement available

Skills & Requirements

Must-have

  • 3+ years customer onboarding experience
  • Bilingual proficiency in Korean and English
  • SaaS or tech environment background
  • Cross-functional team collaboration
  • Process improvement mindset

Nice-to-have

  • Experience with e-commerce platforms
  • Familiarity with intellectual property tools
  • Background in creating SOPs
  • Comfort with technical stakeholders

Key Requirements

  • 3+ years of experience in customer onboarding or implementation
  • Bilingual proficiency in Korean and English required
  • Full-time position with 6-month probationary period

Work Rights

Not specified

Tailored Resume

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