Communicate with stakeholders for issue resolution
Maintain records and files for absence programs
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Sedgwick is seeking a Benefit Liaison in Orlando, FL, to coordinate absence programs and support client interactions. The role requires extensive experience in absence management and strong communication skills, offering a diverse benefits package in a supportive work culture.
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Job Summary
Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.
Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.
Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.
Matching Summary
Match Score: 75
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Sedgwick is seeking a Benefit Liaison in Orlando, FL, to coordinate absence programs and support client interactions. The role requires extensive experience in absence management and strong communication skills, offering a diverse benefits package in a supportive work culture.
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Salary
Base: $48,186.00-$55,000 USD annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered, including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Skills & Requirements
Must-have
Liaison between company and client HR/employees
Communicate with stakeholders for issue resolution
Maintain records and files for absence programs
Monitor customer satisfaction with leave administration
Knowledge of legal requirements for absence programs
Nice-to-have
Progressive responsibilities
Project management experience
Office operations management
Disability/absence management
Insurance-related experience
Statistical analysis experience
Key Requirements
Six (6) years of absence management experience
Bachelor's degree or equivalent preferred
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Self-motivated with the ability to work independently