Enrollment Process Representative Ii - Start July 13th

FACTS Management

Lincoln, Nebraska, United States
Base: $16.50ph; bonus/equity: performance-based in...
Fully remote
Reside within 60 miles of lincoln ne
Reside within 60 miles of madison wi
Reside within 60 miles of brownsville tx
The role involves reviewing and processing customer accounts regarding student loans while researching related information

Job Summary

  • The role involves reviewing and processing customer accounts regarding student loans while researching related information.
  • Employees must reside within 60 miles of Lincoln, NE, Madison, WI, or Brownsville, TX for this remote position.
  • The benefits package includes medical, dental, vision, HSA, FSA, 401K, student loan repayment, and performance-based incentive pay.

Matching Summary

The role involves reviewing and processing customer accounts regarding student loans while researching related information.

Salary

Base: $16.50/hour; Bonus/Equity: Performance-based incentive pay available; Benefits: Medical, dental, vision, 401K, tuition reimbursement

Skills & Requirements

Must-have

  • Reside within 60 miles of Lincoln NE
  • Reside within 60 miles of Madison WI
  • Reside within 60 miles of Brownsville TX
  • Maintain favorable federal debt clearance
  • Provide 7 years work history verification

Nice-to-have

  • Customer service experience preferred
  • Knowledge of loan servicing systems
  • Commitment to continuous process improvement
  • Strong attention to detail and accuracy
  • Ability to work required overtime

Key Requirements

  • High school degree or equivalent
  • United States citizenship required
  • Not delinquent on federal debt
  • 1-2 years customer service experience preferred
  • Favorable background clearance required

Work Rights

Must be a United States citizen

Tailored Resume

Cover Letter