Customer Service Representative With German (m/f/x)

3M UK

Wrocław, Poland
Hybrid
German language c1 level
English language c1 level
Customer facing b2b experience
As a Customer Service Representative with German, you will provide customer service support via defined channels and handle customer transactions related to order management, inquiries, and claims

Job Summary

  • As a Customer Service Representative with German, you will provide customer service support via defined channels and handle customer transactions related to order management, inquiries, and claims.
  • You will maintain relationships with customers by understanding and anticipating their product and service needs, and prepare service performance reports.
  • 3M offers programs to support well-being, competitive pay and benefits, professional training, and opportunities for professional development and work-life balance.

Matching Summary

As a Customer Service Representative with German, you will provide customer service support via defined channels and handle customer transactions related to order management, inquiries, and claims.

Skills & Requirements

Must-have

  • German language C1 level
  • English language C1 level
  • Customer Facing B2B experience
  • Complaints Handling
  • Customer Issue Resolution
  • SAP basic knowledge

Nice-to-have

  • Team player
  • Persistent and results oriented
  • Good communication skills
  • Well organized and independent
  • Eager to improve processes
  • Ability to manage change

Key Requirements

  • 1-3 years of equivalent work experience
  • English and German at minimum C1 level
  • Basic knowledge of SAP

Work Rights

Not specified

Tailored Resume

Cover Letter