Service Desk Analyst

Altera Digital Health

Pittsburgh, Pennsylvania, US
Hourly: $22.00; bonus/equity: not specified; benef...
Onsite
2-5 years health it experience preferred
Strong networking background required
Onsite work in pittsburgh pa
The Service Desk Analyst provides level one and two support for IS supported hardware and software at St. Clair Hospital in Pittsburgh, PA

Job Summary

  • The Service Desk Analyst provides level one and two support for IS supported hardware and software at St. Clair Hospital in Pittsburgh, PA.
  • Responsibilities include resolving desktop problems, managing endpoints, creating support documentation, and assisting with new system deployments.
  • This onsite role requires availability for rotating shifts from 7 AM to 11 PM, including weekends and holidays, with potential on-call support.

Matching Summary

The Service Desk Analyst provides level one and two support for IS supported hardware and software at St. Clair Hospital in Pittsburgh, PA.

Salary

Hourly: $22.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years Health IT experience preferred
  • Strong networking background required
  • Onsite work in Pittsburgh PA
  • Rotating shift availability including weekends

Nice-to-have

  • IT certifications preferred
  • Network security knowledge
  • Project management skills
  • Excellent client facing skills

Key Requirements

  • BA or BS Degree or relevant business experience
  • 2-5 years experience in Health IT environment
  • Strong networking background required
  • Availability for rotating shifts and on-call support

Work Rights

Not specified

Tailored Resume

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