Customer Care Representative

Assurant Services Australia Pty Limited

Arizona, US
Base: $15.03 - $27.75; bonus/equity: not specified...
Fully remote
High school diploma or ged
Strong communication skills
Reliable high-speed internet connection
This role serves as the voice of the organization and the first point of contact for valued customers

Job Summary

  • This role serves as the voice of the organization and the first point of contact for valued customers.
  • Employees receive comprehensive paid virtual training and competitive pay with shift differentials for nights and weekends.
  • The position offers career growth opportunities including tuition reimbursement up to $5,000 per year after six months.

Matching Summary

This role serves as the voice of the organization and the first point of contact for valued customers.

Salary

Base: $15.03 - $27.75; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • High school diploma or GED
  • Strong communication skills
  • Reliable high-speed internet connection
  • Quiet distraction-free home office
  • Ability to work evenings and weekends

Nice-to-have

  • 2+ years of customer service experience
  • Prior remote work experience
  • Call center or insurance background
  • Empathy and professionalism
  • Problem-solving mindset

Key Requirements

  • Minimum High School Diploma or GED
  • Customer service experience preferred
  • Must be available to work until 9 PM EST

Work Rights

Not specified

Tailored Resume

Cover Letter