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Salesforce is seeking a Senior Application Software Engineer in Mexico City for a hybrid role. The ideal candidate will manage day-to-day operations, ensure platform reliability, and support incident management while collaborating with various teams.
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Job Summary
Responsible for managing day-to-day operations, ensuring product administration, platform reliability, and overseeing incident management and resolution processes.
Collaborate closely with engineering, product, and infrastructure teams to ensure the smooth functioning of systems and platforms and provide a high level of operational support to meet business goals.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and innovation isn’t a buzzword — it’s a way of life.
Matching Summary
Match Score: 75
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Salesforce is seeking a Senior Application Software Engineer in Mexico City for a hybrid role. The ideal candidate will manage day-to-day operations, ensure platform reliability, and support incident management while collaborating with various teams.
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Skills & Requirements
Must-have
Docker, Kubernetes & Helm
Incident management and resolution
SaaS platform administration
Monitoring tools and automation
Networking fundamentals
Authentication/authorization mechanisms
Nice-to-have
AI-driven customer success
Workforce transformation
Trailblazer mindset
Collaboration with cross-functional teams
Key Requirements
6+ years of experience in IT
Experience with Java programming language
Experience with incident management, service management