Claims Handler

Howden Group

Hybrid
Minimum 2 years specialist insurance experience
Cii cert qualification or equivalent
Working knowledge of general insurance classes
The role requires handling claims from start to finish while ensuring an exceptional customer experience for all clients

Job Summary

  • The role requires handling claims from start to finish while ensuring an exceptional customer experience for all clients.
  • Employees must adhere to strict regulatory standards including GDPR, FCA, and the CII Code of Ethics at all times.
  • Howden offers a culture focused on diversity, work-life balance, and opportunities for career progression through employee ownership.

Matching Summary

The role requires handling claims from start to finish while ensuring an exceptional customer experience for all clients.

Skills & Requirements

Must-have

  • Minimum 2 years specialist insurance experience
  • CII Cert qualification or equivalent
  • Working knowledge of General Insurance classes
  • Understanding of GDPR and FCA regulations
  • Ability to challenge insurer liability decisions

Nice-to-have

  • Strong relationship building with clients and suppliers
  • Experience in coaching and knowledge sharing
  • Proactive approach to customer service
  • Willingness to travel for client visits
  • Commitment to continuous professional development

Key Requirements

  • 2+ years specialist insurance advice experience
  • CII Cert qualification (or obtain within 18 months)
  • Good literacy and numeracy (C or equivalent)
  • Compliance with Bribery Act 2010 and AML regulations

Work Rights

Not specified

Tailored Resume

Cover Letter