Customer Experience Associate

Cushman & Wakefield

Base: $42,500.00 - $50,000.00; bonus/equity: not s...
Provide exceptional site occupant experience
Deliver workplace services
Manage front of house presentation
The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio

Job Summary

  • The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio.
  • The main purpose of this role is to deliver an exceptional site occupant and visitor experience in every interaction, whilst delivering a range of workplace services including concierge, reception, event management, mailroom services, office supplies and consumables and access pass management.
  • Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace.

Matching Summary

The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio.

Salary

Base: $42,500.00 - $50,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Provide exceptional site occupant experience
  • Deliver workplace services
  • Manage front of house presentation
  • Respond to email queries promptly
  • Professional corporate greeting

Nice-to-have

  • Anticipate needs and listen
  • Represent client and company brand
  • Support account initiatives
  • Drive consistency in delivery
  • Community engagement

Key Requirements

  • 2 years or more experience preferred
  • Completion of year 12 High School
  • Intermediate Microsoft Office Suite
  • Customer-facing role experience

Work Rights

Not specified

Tailored Resume

Cover Letter