Bellperson Full-time

Sofitel Brisbane Central

Victoria, BC, Canada
Hourly pyy rate of $21.29 - $24.33; benefits: empl...
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Guest service and professionalism
Luggage transport and storage
Respond to guest requests
** The Bellperson position at Sofitel Brisbane Central involves providing exceptional customer service to guests, including luggage handling and ensuring guest safety. Ideal candidates will possess experience in luxury customer service, a valid driver's license, and a strong knowledge of local attractions. The role offers competitive pay and various employee benefits in a historic and prestigious hotel setting. **

Job Summary

  • Acknowledge and greet guests by name, escort them, and explain hotel safety features while ensuring the highest level of guest service.
  • Transport luggage, explain room features, and efficiently record and store luggage and deliveries.
  • Respond quickly to guest complaints and requests, assist with hotel security, and answer internal/external calls professionally.

Matching Summary

Match Score: 75

** The Bellperson position at Sofitel Brisbane Central involves providing exceptional customer service to guests, including luggage handling and ensuring guest safety. Ideal candidates will possess experience in luxury customer service, a valid driver's license, and a strong knowledge of local attractions. The role offers competitive pay and various employee benefits in a historic and prestigious hotel setting. **

Salary

Hourly pay rate of $21.29 - $24.33; Benefits: Employee benefit card, F&B discount, complimentary meal, uniform laundering, comprehensive benefits and wellness programs, company-matched DCPP

Skills & Requirements

Must-have

  • Guest service and professionalism
  • Luggage transport and storage
  • Respond to guest requests
  • Handle busy, dynamic environment
  • Work flexible hours
  • Work outdoors in all weather

Nice-to-have

  • Excellent knowledge of surrounding area
  • Relationship building
  • Exceed guest expectations
  • Personable problem-solving skills

Key Requirements

  • Minimum 1 year Porter/Doorperson experience
  • Valid BC Class 5 driver's license
  • Responsible driving history
  • Proficient in English language

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter