Customer Success Associate

Compass

Bellingham, WA, US
Base: $27.00-$31.00 ph; bonus/equity: bonuses + re...
On-site
2-3 years customer service or office management experience
100% in-office work requirement at bellingham location
Ability to lift up to 25 lbs
Compass is seeking a Customer Success Associate to enhance the experience of real estate agents by providing support and training on their platform. The role is based in Bellingham, WA, and requires a passion for customer service and office management

Job Summary

  • The role serves as the primary point of contact for new customers, acting as their account manager from day one.
  • Responsibilities include managing office operations, providing 1:1 technology training, and supporting marketing collateral creation.
  • The position offers competitive hourly pay ranging from $27.00 to $31.00 along with comprehensive benefits including equity and parental support.

Matching Summary

Match Score: 85

Compass is seeking a Customer Success Associate to enhance the experience of real estate agents by providing support and training on their platform. The role is based in Bellingham, WA, and requires a passion for customer service and office management.

Salary

Base: $27.00-$31.00 per hour; Bonus/Equity: Bonuses and restricted stock units may be provided; Benefits: Full range including medical, dental, vision, 401(k), and paid leave

Skills & Requirements

Must-have

  • 2-3 years customer service or office management experience
  • 100% in-office work requirement at Bellingham location
  • Ability to lift up to 25 lbs
  • Strong communication and interpersonal skills
  • Meticulous attention to detail and organization

Nice-to-have

  • Previous real estate industry experience
  • Experience with live or remote training delivery
  • Familiarity with enterprise tools like Zendesk or Salesforce
  • Passion for creating community within a workspace
  • Creative writing skills and eye for design

Key Requirements

  • 2-3 years of relevant experience
  • In-office availability during standard hours
  • Physical ability to lift 25 lbs

Work Rights

Not specified

Tailored Resume

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