Slice Careers is seeking a Workforce Management Analyst in Skopje, North Macedonia, responsible for demand forecasting, staffing plans, and performance analysis in a contact center environment. The role requires strong analytical and Excel skills, and the position is contract-based with second-shift work hours
Job Summary
The role is responsible for forecasting demand, building staffing plans, and optimizing schedules to ensure service levels are achieved while maintaining cost efficiency.
Candidates must have strong analytical thinking and the ability to partner with Operations Managers on capacity planning and performance strategy.
This opportunity is offered on a contractual basis and involves second-shift work hours within a fast-paced, high-growth environment.
Matching Summary
Match Score: 85
Slice Careers is seeking a Workforce Management Analyst in Skopje, North Macedonia, responsible for demand forecasting, staffing plans, and performance analysis in a contact center environment. The role requires strong analytical and Excel skills, and the position is contract-based with second-shift work hours.