Customer Experience Associate - Lake Country, Bc

TD Bank

Lake Country, British Columbia, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Customer service transactions
Financial transactions processing
Customer needs identification
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transactions processing
  • Customer needs identification
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Charming self
  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Dynamic communicator

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on MS Office and internet knowledge
  • Initiative, accuracy, detail-oriented
  • Calm, courteous, and effective communication

Work Rights

Not specified

Tailored Resume

Cover Letter