Strategic Customer Success Manager

DATAIKU

Remote, US
Base: $160,000 - $170,000 usd; bonus/equity: eligi...
Remote
7-15 years account management experience
Enterprise software or data science background
Data science project lifecycle knowledge
The Strategic Customer Success Manager serves a portfolio of large enterprise accounts to illustrate value delivered through Dataiku's software and services

Job Summary

  • The Strategic Customer Success Manager serves a portfolio of large enterprise accounts to illustrate value delivered through Dataiku's software and services.
  • This role requires translating client business use cases into data science solutions while ensuring adoption and growth strategies are implemented.
  • Dataiku offers comprehensive benefits including stock options, medical plans, 401k matching, and paid parental leave for eligible employees.

Matching Summary

The Strategic Customer Success Manager serves a portfolio of large enterprise accounts to illustrate value delivered through Dataiku's software and services.

Salary

Base: $160,000 - $170,000 USD; Bonus/Equity: Eligible for commission and stock options; Benefits: Comprehensive medical, dental, vision, 401k match, and paid leave

Skills & Requirements

Must-have

  • 7-15 years account management experience
  • Enterprise software or data science background
  • Data science project lifecycle knowledge
  • AI maturity curve support experience
  • Stakeholder engagement at all levels

Nice-to-have

  • Strong verbal and written communication skills
  • Extraordinary listening skills
  • Experience with financial services or pharmaceuticals
  • Ability to translate business use cases into solutions

Key Requirements

  • 7-15 years prior account management experience
  • Based on the East Coast (Northeastern location preferred)
  • Proven record supporting organizations in AI maturity

Work Rights

Must be currently based on the East Coast

Tailored Resume

Cover Letter