Head Universal Banker, Mount Kisco Branch

Citigroup

Mount Kisco, New York, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
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Face-to-face customer service experience
Digital engagement and sales referrals
Risk and control compliance monitoring
** Citigroup is seeking a Head Universal Banker for their Mount Kisco Branch, responsible for delivering exceptional customer service and mentoring a team of Universal Bankers and Tellers. The role entails managing transactions, ensuring compliance, and fostering a positive client experience while driving sales and maintaining operational excellence. **

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance.
  • This role is responsible for driving lobby leadership, championing risk controls, and ensuring exceptional client experiences through proactive engagement.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citigroup is seeking a Head Universal Banker for their Mount Kisco Branch, responsible for delivering exceptional customer service and mentoring a team of Universal Bankers and Tellers. The role entails managing transactions, ensuring compliance, and fostering a positive client experience while driving sales and maintaining operational excellence. **

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Face-to-face customer service experience
  • Digital engagement and sales referrals
  • Risk and control compliance monitoring
  • Team leadership and coaching skills
  • Transaction processing and cash management

Nice-to-have

  • Retail banking experience preferred
  • Strong verbal and written communication
  • Analytical and problem-solving abilities
  • Positive can-do attitude
  • Experience with digital marketing tools

Key Requirements

  • 2-4 years relevant experience required
  • High School diploma or equivalent
  • Sales experience desired

Work Rights

Not specified

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