Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, AR, US
Commensurate with education + experience; not spec...
Not specified (assumed to be on-site based on job context)
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to serve as the lead specialist for Customer Relationship Management (CRM) within Workday. The ideal candidate will have a strong background in CRM administration, particularly in higher education, and be responsible for enhancing student communications and engagement through data-informed strategies

Job Summary

  • The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical and functional specialist for Workday CRM configuration and analytics.
  • This role partners closely with Enrollment Management and Academic Affairs to ensure timely, targeted, and compliant student-facing communications that drive retention outcomes.
  • As UAPB implements Workday as a new enterprise platform, the successful candidate will help build a campus-wide culture of data-informed communication to improve service delivery.

Matching Summary

Match Score: 75

The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to serve as the lead specialist for Customer Relationship Management (CRM) within Workday. The ideal candidate will have a strong background in CRM administration, particularly in higher education, and be responsible for enhancing student communications and engagement through data-informed strategies.

Salary

Commensurate with education and experience; Not specified; Benefits eligible: Yes

Skills & Requirements

Must-have

  • Workday CRM administration experience
  • Audience segmentation and workflow building
  • Data governance and FERPA compliance knowledge
  • Cross-unit collaboration and translation of needs

Nice-to-have

  • Experience with new system rollout implementation
  • Familiarity with admissions and enrollment funnels
  • Dashboard building for conversion metrics
  • Change management and training development skills

Key Requirements

  • Bachelor's degree in Information Systems or related field
  • Minimum three years of relevant CRM or higher education experience
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the US

Tailored Resume

Cover Letter