Customer Service/call Center Representative - Adjudication

Amynta Work Comp Solutions

1-year minimum customer service experience
High school graduate or equivalent education
Proficient computer and data entry skills
The role involves processing claims, completing forms, and determining claim status based on plan guidelines

Job Summary

  • The role involves processing claims, completing forms, and determining claim status based on plan guidelines.
  • Employees must provide exceptional customer service by responding to questions, resolving concerns, and documenting claim status.
  • The position requires proficiency in using software like Applix and Microsoft Office while maintaining high productivity metrics.

Matching Summary

The role involves processing claims, completing forms, and determining claim status based on plan guidelines.

Skills & Requirements

Must-have

  • 1-year minimum customer service experience
  • High school graduate or equivalent education
  • Proficient computer and data entry skills
  • Mastery of English language written and verbal
  • Ability to operate dual screens and multitask

Nice-to-have

  • Post-secondary education preferred
  • Experience with Microsoft Office applications
  • Knowledge of department metrics
  • Willingness to learn and adapt
  • Self-motivated with strong work ethic

Key Requirements

  • 1-year minimum call center experience
  • High school diploma required
  • Proficiency in computer operations and data entry

Work Rights

Not specified

Tailored Resume

Cover Letter