First Nations / Inuit / Métis - Customer Service Representative

BMO Financial Group

Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Not specified (potentially hybrid or onsite based on branch operations)
Deliver exceptional customer service
Identify customer needs
Provide financial solutions advice
BMO Financial Group is seeking a First Nations / Inuit / Métis Customer Service Representative to deliver exceptional service to customers and prospects. The role emphasizes understanding customer needs, providing financial solutions, and supporting operational activities within a collaborative branch environment

Job Summary

  • This role is part of BMO’s ongoing commitment to Indigenous applicants, inviting First Nations / Métis / Inuit professionals to apply for consideration and inclusion in their Indigenous Talent Network.
  • Responsibilities include delivering exceptional service, identifying customer needs, providing financial advice, handling transactions, and supporting digital banking options to achieve business objectives.
  • BMO offers a competitive total compensation package including salary, potential performance-based incentives, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Match Score: 85

BMO Financial Group is seeking a First Nations / Inuit / Métis Customer Service Representative to deliver exceptional service to customers and prospects. The role emphasizes understanding customer needs, providing financial solutions, and supporting operational activities within a collaborative branch environment.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Identify customer needs
  • Provide financial solutions advice
  • Collaborate within branch teams
  • Handle banking transactions
  • Support digital banking options

Nice-to-have

  • Proactive customer engagement
  • Creative problem-solving
  • Continuous improvement mindset
  • Adaptable to changing schedules
  • Uphold ethical requirements

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • Confident use of social media and online tools
  • Ability to assist users with digital applications
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter