Digital Content Specialist

AvePoint

Manila, Philippines
**
2-3 years content creation experience
Video library creation and maintenance
Customer onboarding material development
** AvePoint is seeking a Digital Content Specialist for their Manila office to support customer engagement by creating high-quality technical content. The role focuses on developing scalable onboarding materials for the AvePoint Confidence Platform and enhancing customer experience through effective content delivery. **

Job Summary

  • This role supports AvePoint's digital-first customer engagement strategy by delivering high-quality customer experiences at scale.
  • The specialist will create and maintain a structured 'How To' video library for the AvePoint Confidence Platform to accelerate time-to-value.
  • Success involves producing partner technical onboarding content to reduce reliance on live Solution Engineering sessions while ensuring content accuracy.

Matching Summary

Match Score: 75

** AvePoint is seeking a Digital Content Specialist for their Manila office to support customer engagement by creating high-quality technical content. The role focuses on developing scalable onboarding materials for the AvePoint Confidence Platform and enhancing customer experience through effective content delivery. **

Skills & Requirements

Must-have

  • 2-3 years content creation experience
  • Video library creation and maintenance
  • Customer onboarding material development
  • Technical content conversion skills
  • Partner technical onboarding content

Nice-to-have

  • Strong written and verbal communication
  • Collaboration with Customer Success teams
  • Metrics tracking for engagement adoption
  • Version control alignment with releases

Key Requirements

  • 2-3 years relevant experience in content creation or enablement
  • Experience across video, digital, and interactive platforms

Work Rights

Not specified

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