Associate, Payroll Client Services - Sat–wed

Remote

EMEA
$19,650—$44,200 usd; not specified; not specified ...
Fully remote
Payroll processing experience
Payroll fundamentals understanding
Client-facing support experience
Remote is seeking an Associate for their Payroll Client Services team, responsible for managing payroll-related inquiries and providing support in a fully remote environment. The ideal candidate should possess payroll processing experience, strong communication skills, and the ability to work collaboratively in a fast-paced, international setting

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include serving as the initial contact for employee and client inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 85

Remote is seeking an Associate for their Payroll Client Services team, responsible for managing payroll-related inquiries and providing support in a fully remote environment. The ideal candidate should possess payroll processing experience, strong communication skills, and the ability to work collaboratively in a fast-paced, international setting.

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Payroll processing experience
  • Payroll fundamentals understanding
  • Client-facing support experience
  • Analytical mindset and attention to detail
  • Fast-paced international environments
  • Fluent English communication skills
  • Slack, Zendesk, spreadsheets proficiency

Nice-to-have

  • Team player
  • Proactive client communication
  • Cross-functional collaboration
  • Continuous improvement mindset
  • Ambitious problems
  • Future focused work culture

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll products

Work Rights

Not specified

Tailored Resume

Cover Letter