Account Manager Sr Lead, Client Success (csm)

Worldpay (FIS)

Not specified; competitive salary + benefits offer...
5-7 years client success experience
Financial technology industry knowledge
Tableau or similar data analysis tools
The role serves as the primary strategic partner for FIS's most high-value clients, ensuring they realize full ROI from their investments

Job Summary

  • The role serves as the primary strategic partner for FIS's most high-value clients, ensuring they realize full ROI from their investments.
  • Responsibilities include driving client satisfaction, minimizing churn risk, and identifying expansion opportunities through detailed success plans.
  • Candidates must possess strong analytical skills to turn data into insights using tools like Tableau while advocating for client needs internally.

Matching Summary

The role serves as the primary strategic partner for FIS's most high-value clients, ensuring they realize full ROI from their investments.

Salary

Not specified; Competitive salary and benefits offered

Skills & Requirements

Must-have

  • 5-7 years Client Success experience
  • Financial technology industry knowledge
  • Tableau or similar data analysis tools
  • Strategic planning and retention expertise
  • Cross-functional team collaboration

Nice-to-have

  • Strong leadership and presentation skills
  • Experience with renewal strategies
  • Ability to articulate business value clearly
  • Proactive risk identification capabilities

Key Requirements

  • Bachelor's degree required
  • 5-7 years in Client Success or Account Management
  • Knowledge of financial technology products and trends

Work Rights

Not specified

Tailored Resume

Cover Letter