Rcm Customer Service Agent

Veradigm

Pune, India
Strong customer service skills
Experience with crm systems
Ability to troubleshoot billing issues
The role involves responding to incoming calls and emails from patients to ensure providers utilize the platform effectively

Job Summary

  • The role involves responding to incoming calls and emails from patients to ensure providers utilize the platform effectively.
  • Employees will interact with patients via live calls to troubleshoot and resolve complex billing-related issues while maintaining high satisfaction levels.
  • Veradigm offers a generous benefits package including quarterly recharge days, peer-based incentive awards, and tuition reimbursement.

Matching Summary

The role involves responding to incoming calls and emails from patients to ensure providers utilize the platform effectively.

Skills & Requirements

Must-have

  • Strong customer service skills
  • Experience with CRM systems
  • Ability to troubleshoot billing issues
  • Fast-paced environment adaptability

Nice-to-have

  • Creative problem-solving abilities
  • Change management champion mindset
  • Trend identification and feedback skills
  • Rapid software learning capability

Key Requirements

  • Work from office in Pune
  • Proficiency in Veradigm CRM system

Work Rights

Not specified

Tailored Resume

Cover Letter